An Account Manager plays a key role in the logistics and supply chain industry. This job role manages client relationships, by keeping constant communication with customers. They coordinate transportation schedules, and ensures timely deliveries with dispatchers to satisfy customer needs. They track shipments for customers, handle customer inquiries, and prepare shipping documents. They also, plan delivery routes with dispatchers, and resolve delivery issues. By shipment logistics data and implementing customer strategies with dispatchers, they optimize supply chains. Whether your business is a freight brokerage, trucking company, or any part of the supply chain, the Account Manager job role ensures efficient and cost-effective transportation solutions for your business.
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