Trusted By
Order Processing Agent
Creating orders, cross referencing with Steam Ship Lines and Terminals to ensure quality of information to complete the delivery of an order.
How We Can Help
Experience the power of our remote staffing team with our trained Drayage Specialists. Our team will take care of a range of administrative and operational tasks, boosting your business operations and giving you an edge over the competition.
We prioritize customer satisfaction and work to continuously improve the customer experience. We have a dedicated team that is focused on receiving and processing requests, as well as providing ongoing support to our customers.
Handling client billing, including managing a portfolio and resolving any issues that arise. Communicating effectively with customers or drivers to ensure that billing is handled smoothly.
Ensuring that all necessary documents are submitted for payroll processing. Handling weekly payroll for drivers and owner operators, verifying pay data and calculations, and processing payments.
Actively coordinate, communicate, and cooperate with local teams and managers to meet customer expectations and identify Drivers, Owner Operators and Carriers to fulfill shipments.
Ensuring compliance with Motor Carrier laws by evaluating practices and procedures. Managing annual reviews for drivers, updating required documents, and keeping track of expiration deadlines to keep drivers in compliance and on the road.
Live after-hours support to help drivers with their needs and ensure the success of shipments from start to finish.
Supporting all aspects of recruiting efforts in your operation, including developing and implementing recruiting plans and guiding leads through the hiring process. We specialize in hiring drivers by networking through industry resources and executing effective recruiting plans.
Creating orders, cross referencing with Steam Ship Lines and Terminals to ensure quality of information to complete the delivery of an order.
Our custom roles feature allows you to create personalized admin roles to meet your specific needs. This feature can be used to clearly define specific need for your office and can be a useful alternative to our predefined roles option.
Acquiring driver onboarding documentation and identification, ensure compliance documents are filled, and assist with an efficient onboarding processing for Truck Owner Operators and Drivers on a platform of your choice. Communicate with Safety and local operations teams to meet necessary onboarding procedures.
AboutUs
We provide qualified and skilled remote team members to the drayage trucking industry. Our team members, who are trained by experienced professionals with over 20 years of experience in the industry, can handle a wide range of business functions to support your company's growth. Our office serves as an extension of your local operation and our team members are passionate about helping your business succeed. We offer a cost-effective solution for your business and are dedicated to providing high-quality service.
OVER
20
YEARS OF EXPERIENCE
What Our
Clients Say
I have been using the Drayage Specialist Company for all of my staffing support for the past 2 years and I have nothing but positive things to say. The team is always friendly, responsive, and efficient. They go above and beyond to ensure that my local team is supported with all they need to make sure both my customers and fleet get the service they come to expect. I highly recommend giving them a try - you won't be disappointed!
Joe F.,
Owner
I can do what I do best and not worry about the details that come with delivering a shipment. Thank you for your support and thank goodness for my team of Drayage Specialist!
Stacy,
Dispatcher
As a business owner, I have relied on Drayage Specialist for all of my staffing needs. The team is always quick to respond to my needs and has consistently provided me with a top-quality candidate that helps me with important tasks. Their attention to detail and dedication to customer satisfaction is unparalleled. I highly recommend giving them a try so you can focus on other important things.
Beatrice,
Owner
If you’re looking to grow your trucking company and get the help you need, this is where you start!!! They will give you the staff you need for your important role and work you need done.
Matt D,
Co-Owner
Question? Get In Touch With Us
