Striking a balance between focusing on your customers and running your terminal
When running or managing a terminal, I’m sure you agree that there are so many things that you need to focus on. You’ve got driver recruiting, sales, billing, customer support, track and tracing just to mention a few. It’s not surprising that the idea of customer service is something that you only think about every […]
7 Reasons to Outsource Billing and Driver Payment Services
When you first started working in the Drayage Trucking Industry, little did you know you’d spend your days juggling business obligations with administrative tasks. Not an ideal state of affairs. And when your business is still young, spreading its wings in a fiercely competitive market, you just don’t have enough hours in the day to […]